| for each test that is administered.
We develop concepts to focus learning in these
areas. Each guide is developed to ensure the best
possible opportunity to pass the exams the first
time
The
format of our study guides consist of one part: a
series of questions and answers which are very,
very similar to the ones on the actual test. If
you are looking for a study guide that will teach
all the details of MCSE, Sun, CompTIA, etc...,
then these study guides are probably not for you.
If you have general networking or computer
knowledge and you don't want to have to go to the
time and expense of relearning the basics, you've
come to the right place.
The
integrity of certification programs is based on
the confidentiality of copyrighted materials. It's
not allowed to copy or ditributed snapshot from IT
vendors test. Allitcertkiller didn't copy test
from Prometric or Vue center.
What
do I need to view the PDF?
Our
study guides are in PDF format and you will need
Adobe Acrobat Reader 5.0 to view them. You can
download a free version of this program here:
http://www.adobe.com/products/acrobat/readstep.html
What
e-mail address can't you send PDF files to?
We
can send to AOL and Yahoo accounts but the Hotmail
and MSN mail servers tend to
corrupt the PDF attachment. You can obtain a free,
compatible e-mail address at http://www.yahoo.com/.
CCNOW, our credit card processor, will not accept
credit card orders from outside the US that use an
anonymous email like user@hotmail/yahoo.com. We
apologize for the inconvenience and suggest you
use the commercial POP3 email your ISP provides.
If you don't have any other email account, except
the anonymous one, just email us and we will help
you process your order successfully.
Special
note to US customers who use free emails like
yahoo/hotmail:
If you are in the US and wish to use an anonymous
e-mail address, be sure to include the credit card
billing address. The charge will only be approved
if the billing address matches the records held by
the card issuing bank. We recommend that you use a
traceable e-mail account, if at all possible
Update?
You
have right to have one update after your order
within 3 months after your order.
How soon after placing my
order will I receive my Study Guides?
You
will receive your product within 24-48 hours of
purchase. The product will be sent to you via
email but only after your credit card payment has
been cleared. If you don't receive the product or
a response from us within 48 hours, it is probably
because your email account does not work properly.
Please send us another email with a new email
account.
Do
you share your customer information database with
any third parties?
We
at Allitcertkiller hate spam as much as you do,
and respect your right to privacy. Under no
circumstances will we ever share information
obtained from a customer with a third-party.
I
prefer not to pay via the Internet. Can I mail my
payment to you?
Unfortunately,
only payments by credit card via the website are
accepted at the moment.
Are
the Study Guides available in other languages?
sorry
only English is available now.
Product
Guarantee
We
provide a 100% money-back guarantee if you fail to
pass your exam twice in 45 days using our guides.
Read more about the money back guarantee. Read
more about the money back guarantee.
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